Privacy Policy

We collect information you provide directly to us, such as when you:

• Request a consultation or quote for our services

• Submit contact forms or inquiries through our website

• Sign up for our newsletters or communications

• Apply for employment opportunities

• Participate in surveys or feedback requests

The types of information we may collect include:

• Contact information (name, email address, phone number)

• Company information (business name, industry type, facility details)

• Service requirements and preferences

• Employment application details (resume, qualifications, references)

We use the information we collect to:

• Provide, maintain, and improve our sanitation services

• Respond to your inquiries and fulfill service requests

• Send you technical notices, updates, and administrative messages

• Communicate with you about our services, promotions, and industry insights

• Process employment applications and conduct hiring processes

• Comply with legal obligations and regulatory requirements

• Protect the rights, property, and safety of our company and clients

We may also use your information to develop new services and improve our existing offerings based on client feedback and industry trends.

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, conducting our services, or serving our clients.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• Consent: We may share your information with your explicit consent for specific purposes not covered in this policy.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Secure data transmission using encryption protocols

• Regular security assessments and updates

• Access controls limiting data access to authorized personnel only

• Employee training on data protection and privacy practices

• Secure storage systems with backup and recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards possible.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on the type of information:

• Contact and inquiry information: Retained for up to 3 years

• Client service records: Retained per regulatory requirements (typically 7 years)

• Employment applications: Retained for 1 year unless hired

• Marketing communications: Until you unsubscribe or opt-out

When information is no longer needed, we securely delete or destroy it in accordance with our data retention policies.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal requirements)

• Portability: Request a copy of your information in a portable format

• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights or if you have questions about your personal information, please contact us using the information provided below.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

We use cookies for:

• Essential website functionality

• Analytics to understand website usage patterns

• Improving user experience and site performance

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites or services. This privacy policy does not apply to these external sites.

We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of these external websites.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will:

• Update the "Last Updated" date at the top of this policy

• Notify you of significant changes through our website or email

• Provide reasonable notice before any material changes take effect

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.