Cookie Policy

Learn about how we use cookies and tracking technologies to enhance your browsing experience and improve our website functionality.

Last Updated: January 1, 2025

Understanding Cookies

This cookie policy explains how Upper Canada Sanitation uses cookies and similar technologies when you visit our website, and how you can control these preferences.

Your Control

You have full control over your cookie preferences. We respect your privacy choices and provide clear options for managing how our website uses cookies and similar tracking technologies.

1

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be categorized as:

• Session cookies - temporary files that are deleted when you close your browser

• Persistent cookies - files that remain on your device for a set period

• First-party cookies - set by our website directly

• Third-party cookies - set by external services we use

We use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements.

2

Types of Cookies We Use

Our website uses several types of cookies to provide you with the best possible experience:

Essential Cookies:

• Enable basic website functionality

• Remember your privacy preferences

• Maintain security during your session

• These cookies cannot be disabled as they are necessary for the website to function

Analytics Cookies:

• Help us understand how visitors use our website

• Provide information on page views, visitor numbers, and traffic sources

• Allow us to improve our website based on user behavior

Functional Cookies:

• Remember your preferences and settings

• Enable enhanced features and personalization

• Improve your overall user experience

3

Google Analytics

We use Google Analytics to help us understand how our website is being used. Google Analytics uses cookies to collect information about your use of our website in an anonymous form.

Information collected includes:

• Pages you visit and time spent on each page

• How you arrived at our website

• Your approximate geographic location

• Device and browser information

• User interactions and engagement patterns

This data helps us improve our website content and user experience. Google Analytics data is aggregated and anonymized, and we cannot identify individual users from this information.

4

Contact Form Cookies

When you use our contact forms, we may set cookies to:

• Remember your form preferences

• Prevent spam and ensure form security

• Track form completion for optimization

• Provide confirmation of successful submissions

These cookies help ensure our contact forms work properly and provide you with the best experience when reaching out to us for consultations or information.

5

Third-Party Services

Our website may include content or services from third parties that set their own cookies:

• Google Maps for location services

• Social media sharing buttons

• Customer review platforms

• Industry certification verification services

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies and collect information.

6

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings:

• Most browsers allow you to view, manage, and delete cookies

• You can set your browser to refuse all cookies or notify you when cookies are being sent

• Browser help sections provide specific instructions for cookie management

Website Settings:

• Use our cookie preference center (if available) to customize your choices

• Opt out of non-essential cookies while keeping necessary functionality

Please note that disabling certain cookies may affect the functionality and user experience of our website.

7

Browser-Specific Instructions

Here's how to manage cookies in popular web browsers:

Chrome:

• Go to Settings > Privacy and Security > Cookies and other site data

• Choose your preferred cookie settings

Firefox:

• Go to Options > Privacy & Security > Cookies and Site Data

• Select your cookie preferences

Safari:

• Go to Preferences > Privacy > Cookies and website data

• Choose your desired settings

Edge:

• Go to Settings > Site permissions > Cookies and site data

• Configure your cookie preferences

8

Do Not Track Signals

Some browsers include a 'Do Not Track' feature that lets you tell websites you don't want to be tracked.

Our current approach:

• We acknowledge Do Not Track signals from browsers

• We respect user privacy preferences where technically feasible

• Essential cookies may still be necessary for website functionality

We continue to evaluate and improve our response to Do Not Track signals as industry standards evolve.

9

Mobile Devices

If you access our website through a mobile device, you can manage cookies through your device settings:

iOS (Safari):

• Go to Settings > Safari > Privacy & Security

• Adjust cookie and tracking settings

Android (Chrome):

• Open Chrome app > Three dots menu > Settings > Site settings > Cookies

• Configure your preferences

Other mobile browsers have similar cookie management options in their settings menus.

10

Cookie Retention

Different types of cookies are retained for different periods:

Session Cookies:

• Deleted when you close your browser

• Used for temporary functionality during your visit

Persistent Cookies:

• Analytics cookies: Typically 24 months

• Preference cookies: Up to 12 months

• Functional cookies: Varies by function, typically 3-12 months

You can delete cookies manually at any time through your browser settings.

11

Updates to Cookie Practices

We may update our cookie practices from time to time to reflect:

• Changes in technology and industry standards

• Updates to privacy regulations

• Improvements to our website functionality

• New third-party services we integrate

When we make significant changes to our cookie practices, we will update this policy and notify users through our website or other appropriate means.

Questions About Our Cookie Policy?

If you have questions about our use of cookies or this cookie policy, we're here to help with clear explanations and support.

Contact Information

Privacy Support

Our team can help you understand our cookie practices and assist with any privacy-related questions or concerns you may have.

We're committed to clear communication and fair business practices in all our service relationships.